YOU can be the most important person they never meet!
You could potentially be earning from £9.65 per hour to £16.79 per hour!
NHS 111 Call Handlers take a variety of incoming calls from patients, providing them with an appropriate response to urgent healthcare needs within a timeframe. This could mean booking a GP appointment, advising them to attend an out of hour’s service or even dispatching an ambulance.
Working as a NHS 111 Call Handler is challenging, stimulating and highly rewarding, where you’re making a difference to patients who use the service every day. We have got plenty of opportunity for career progression too. The 111 service is a 24/7 service, operating 365 days a year so patients can seek help and advice at any time therefore you need to be prepared to work shifts including evenings, nights and weekends, Bank holidays - including Christmas – are included within the Rota’s.
You will need to be able to commit to a 6 week full time training programme which will be fully paid.
Think you have what it takes?
If you are;
A good communicator with an excellent telephone manner
Passionate about high quality patient care
Organised, have a strong attention to detail and have good administration skills
Computer literate – including in Microsoft Office – and keen to learn new skills
Caring, compassionate and able to remain calm under pressure
In return we can offer;
Up to 41 Days Annual leave a year depending on Pervious NHS Service (including bank holidays)
Training and support from our dedicated in house education team.
A nationally recognised qualification in NHS Pathways Licence
Access to continual professional development and opportunities within SCAS and the NHS
Occupational Health support along with an Employee Assistance Programme.
Enrolment into the NHS Pension Scheme
NHS Discounts in over 200+ stores including Holidays, Days out, Car insurance, Restaurants and Clothing.
Not only do we offer an excellent basic salary of £18,813 - £20,795 pro rata you will also receive the following unsocial hour’s allowance:
All time Saturday (midnight to midnight) and any week day after 8pm and before 6am Time plus 37%.
All time on Sundays and Public Holidays (midnight to midnight) Time plus 74%
Get your application in quickly!
There are more details on the job description, person specification and Rota samples attached to this advert on the right hand side.
Please read them both carefully before you apply.
You need to be over 18 to apply as you will need to work night shifts.
If you would like to talk to a member of the recruitment team either call 01869 365 000 or email firstname.lastname@example.org