Finance Software Support Analyst - accounts software support / 1st line financial application support - Whiteley, Fareham - remote software / application support & user guidance for specialist accountancy and finance software
This is an interesting role which is quite different to either your usual finance department role or a traditional IT support position but blends both. It would ideally suit someone with initial finance or accountancy training or qualifications that retains an interest in that world but would be interested in providing user support and troubleshooting issues with specialist financial and accountancy software.
Full training on the system will be provided and you’ll be joining an established team so there’s plenty of help on hand to get your head around the specifics of the software. You’ll need to be a good communicator (verbal and written) and have a self-start mentality and Ideal applicants will have some experience or interest in -
* Accounts and financial terminology – ideally from college or university education but you don’t need a degree
* IT and software – you don’t need to be a massive techy or a programmer though!
* Providing some form of help, support or customer service - that might be over a till or over the phone or email in a call centre or contact centre.
* Entry level ILFM or AAT training or qualifications would be a huge bonus and there is an option to continue your study as part of this role which could then lead to multiple career paths within the organisation.
In return, a salary of £25k at a graduate level or up to £40k, depending on experience, is on offer as well as a great benefits package.
If this sounds like you then please pop across your CV or give me a call!
Finance Software Support Analyst - Whiteley, Fareham - accounts software support / 1st line financial application support
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