Our Client is looking for a Temporary Customer Service Representative to join their successful organisation on a year plus contract.
This role will be challenging and offer you great experience.
You will be working in a busy team with varied workload, processing customer orders. Dealing with customers enquiries and resolving issues to provide a great customer service.
Process orders, prepare all quotes to the client Service Level.
Keeping customers updated on orders and any problems.
Contact other sites and freight companies to ensure dispatch and delivery run smoothly.
Update all customer details on SAP and internal systems.
Log and resolve queries and complaints, following client processes and procedures.
Liaise with other departments to check stock and pricing.
Working with the distribution department and freight companies regarding packaging and temperature control requirements.
Experience customer service skills or similar.
Experience of using SAP and Microsoft Word, Excel.
Good communication and problems solving skills.
Please Apply to Adecco Basingstoke
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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