Our client is a leading global manufacturer of heating and cooling equipment and are recruiting for an experienced Service Administrator to join their busy team in Havant; looking to fill the position as soon as possible!
The salary for this position is £20K per annum.
Within the Service and After Sales department of the business, the varied role consists of several specific and on-going functions such as the processing of time sheets, expense claim forms of the Service Engineers, in addition to carrying out tasks to ultimately assist the Service Manager with the day to day operations of the Service operations within the department. You will also be the first point of contact for enquiries from customers requiring spare parts and the attendance of Service Engineers to site, and so be responsible for answering calls and providing quotations for the customer. Whilst dealing with electrical and mechanical items, it is not necessary for the successful applicant to be technical skilled.
Duties include the preparation of Quotations / Order entry / Acknowledgement of Orders onto the company system in addition to Issuing quotations for maintenance and service work on existing products. You will also be maintaining the work schedule for Service Engineers, processing their expense reports and preparing invoices for service work based on quoted activity and time sheets.
What do I need?
As the successful Service Administrator, you should have the following:
* Experience in an Office Administration role
* Knowledge of import export procedure
* Ability to prioritise and manage workload effectively in a high-pressured environment
* Good attention to detail and organisation skills
* Demonstrate a calm, unflustered and methodical approach with an assertive demeanour
* Ability to communicate effectively both verbally and in writing
* Confident with Microsoft Word and Microsoft Excel
If this position sounds like the next one for you, please click ‘Apply’ to send your CV through to us.
If you have any questions about the role, please contact the Commercial division at the Havant branch on (phone number removed) and as for Peyton.
FPR Group is acting as an Employment Agency in relation to this vacancy.