Here’s to being honest: no one works as an Assistant Operations Manager because it has low responsibility and is an easy ride.
To succeed in this industry, you have to be a roll-your-sleeves-up, laugh-through-the-tough-times and love-your-team kind of person. Your attention to detail will mean that you will notice every operational detail and your mind will be constantly creating new and exciting ways to make improvements throughout the business.
What will I be responsible for as an Assistant Operations Manager?Supporting the Operations Manager leading HODs across a multitude of departments, ensuring that check-in runs smoothly, that your restaurant continues to receive great reviews, that the lobby is warm and welcomingAssisting recruiting, leading and developing a happy, engaged teamOverseeing the day-to-day commercial aspect of the hotel, driving revenue – profitability and taking a hands-on approach to ensuring the success of your hotelLeading from the front, submerged in your daily operations, motivating employees and ensuring each department is contributing towards revenue and service targets.
Is this Assistant Operations Manager role right for me?
The Assistant Operations Manager we’re looking for will have a genuine passion for exceptional customer service, love for going the extra mile and a commercially-driven mind. Being able to keep guests and your teams happy sometimes means you creatively think on your feet and that’s why you’ve got to love change – you’ll know as well as we do that no two days in hospitality are the same!
You’ll have demonstrable experience and proven success as an Assistant Operations Manager with an F&B bias, experience ideally gained within a 3-4* hotel environment, where you will have left a fantastic legacy of success. However, if you are looking for that next step in an exciting and ever-expanding company, and if you read this and think, ‘Huh! That’s just like me!’ – please get in touch, we would love to hear from you.
What’s in it for you?Discounts across retail, restaurants, events etc. (because we know life isn’t just about work)Family and Friends discounts in hotels across the Almarose estate (that'll make you really popular!)Leisure Club/Gym complementary membershipParking on site for freeMeals for free on shift – hard work is hungry work!Progression and career development opportunities across the UK, with training and support with course feesIncentive programmesPension SchemeAccess to an Employee Assistance Programme, 24/7, 365 days a year.
What does it mean to work at Norton Park Hotel?
Norton Park Hotel is located in the stunning Hampshire countryside, in close proximity to the cities of Winchester and Southampton. With 14 unique conference rooms, catering for over 800 delegates this is a fast-paced exciting hotel that caters for a range of guests, coming for business or leisure. This hotel is renowned for being home to a 17th century barn and it is rumoured to also be home to some paranormal activity! With modern leisure and spa facilities and relaxed restaurant and bars, this is the perfect hotel for both meetings and a family break. This hotel features 165 spacious bedrooms that are sure to wow any guest. We pride ourselves on investing in our people and delivering outstanding customer service.
Who are Almarose Hotels?
Almarose Hotels are an independent Hotel Management company who own and operate an award-winning portfolio of 21 4 and 5* properties throughout the UK. It’s an exciting time to join our portfolio; our strategy is to develop and invest in our properties and employees, with opportunities that span across beautiful countryside and bustling city centre locations – each offering a truly unique experience for our guests, and exemplary professional development and careers for you.