Business Rates Administrator - Support Team
The business rates administrator will;
Undertake general office duties such as post opening and reception cover
Undertake the preparation of post for collection
Answer telephone calls
Deal with all actions required to process Valuation Office information
Maintain GL Hearn database with up to date data for properties held
Communication with clients and colleagues to keep records up to date, generally by e-mail or telephone
Requesting tenure for properties and ensuring the same is updated as required
Inputting of data received from client schedules, generally in excel or hard copy
The requesting of and analysing client trade information
Providing support to Case Valuers, preparing reports, presentations and submissions for hearing at Tribunal
Dealing with all actions required in respect of the Check, Challenge and Appeal process
Measures of good performance :
Accurate and timely execution of duties
Contributing to client satisfaction
Prioritisation of incoming workload and managing deadlines and key dates
Knowledge and skills
Competent IT User - Excel, database management
Good time management / prioritisation skills
Good communication skills
Ability to work to tight deadlines
Ability to work individually and as part of a team.
What's in it for you?
At GL Hearn, training and development aren't optional extras: they're how we do our job. We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately. As well as a generous basic salary we also give you 25 day's holiday, company pension scheme and access to voluntary benefit options including; child care vouchers, share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle. All of this, in a professional but fun environment.
What we hope you will do next
Help us find out more about you by completing our short application process - click apply now.
GL Hearn operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.
Capita Resourcing operates as an equal opportunities employer and we welcome applications from all suitably qualified candidates regardless of gender identity or gender expression, marital status, sexual orientation, pregnancy or maternity, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.